Terms of service
Last Updated: December 2, 2025
OVERVIEW
This website is operated by Tradelinx. Throughout the site, the terms “we”, “us”, and “our” refer to Tradelinx. Tradelinx offers this website — including all information, tools, and services available from this site to you, the user — conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms, conditions, and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, vendors, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools that are added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.
Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.
1. Website Use & Eligibility
You may use our website only if you:
● Are at least 18 years old
● Have legal capacity to enter into a binding contract
● Provide accurate and complete personal information
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, especially in cases of fraud or breach of these Terms.
2. Account Registration
Certain features (such as order history or saved items) may require you to create an account. You are responsible for:
● Keeping your login credentials secure
● All activity that occurs under your account
● Immediately notifying us of any unauthorized use
We are not liable for any loss or damage arising from your failure to protect your account information.
3. Product Information & Availability
We make every effort to ensure product details, prices, and stock levels are accurate. However:
● All prices are in SAR (Saudi Riyals) and may change without notice
● Product images may differ slightly from actual products due to lighting or display settings
● Availability is not guaranteed and is subject to change
We reserve the right to cancel or limit quantities of any order at our sole discretion.
4. Orders & Payments
By placing an order, you agree to:
● Provide accurate billing, shipping, and payment details
● Authorize us or our payment partners to charge your selected payment method
● Accept that your order is only confirmed once payment is received and approved
Please review our [Payment Policy] and [Shipping Policy] for full details.
5. Shipping & Delivery
Shipping timelines are estimates and may vary due to courier delays, holidays, or custom orders. You are responsible for:
● Providing a valid delivery address
● Being available to receive the order
● Covering additional charges for failed deliveries or re-shipments
Full details are in our [Shipping Policy].
6. Cancellations, Returns, and Refunds
Order cancellations are allowed before processing or shipment. Once shipped, our [Refund & Return Policy] applies.
Refunds will only be issued to the original payment method and only after returned items are inspected and approved. Custom orders are not eligible for return unless defective.
7. Intellectual Property
All content on this website — including text, images, product descriptions, logos, and design — is the property of The Tradelinx or its licensors and protected under copyright and trademark laws.
You may not copy, reproduce, modify, or use any content without our prior written permission.
8. User Conduct
You agree not to:
● Use the website for any unlawful purpose
● Post false, misleading, or defamatory content
● Attempt to interfere with or hack the website
● Violate any Saudi laws or regulations through use of the platform
We reserve the right to take legal action against any misuse of the site or services.
9. Limitation of Liability
To the fullest extent permitted by Saudi law, The Tradelinx shall not be liable for:
● Indirect, incidental, or consequential damages
● Loss of data, revenue, or profit
● Damages arising from the use or inability to use our website or products
In no event shall our liability exceed the total amount paid by you for the product or service in question.
10. Third-Party Services & Links
Our site may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of those websites. Use them at your own risk.
11. Governing Law & Dispute Resolution
These Terms are governed by the laws of the Kingdom of Saudi Arabia.
In case of disputes, you agree to first contact us to resolve the issue amicably. If unresolved, the dispute shall be referred to the relevant courts or arbitration centers within the Kingdom, in accordance with applicable laws and regulations.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. The latest version will always be posted on this page, with the updated date at the top.
Continued use of the website after changes are posted constitutes your acceptance of the new Terms.
13. Contact Information
For questions about these Terms, please contact:
Tradelinx
Email: info@thetradelinx.com
Address: Mohammed bin Abdul-Aziz Street، Level 29, Olaya Towers, Tower B, Riyadh, Saudi Arabia